A smoother first payout

Before payout, after papers: Myempire Casino KYC

Once you ask for a payout, the licence requires this check: our team reviews your papers and answers within 26 hours.

Start my verification

Malta Gaming AuthorityLicensed MGA/B2C/823/2017, audited by iTech Labs and GLI.

Before your first withdrawal

Minutes of reading, no surprises

By the end of this table you know who checks, how long it takes, and where to write.

Who checks

Myempire Casino Ltd.

Licence held

Malta Gaming Authority, MGA/B2C/823/2017

How long

26 hours

Deadline

At the latest before the first withdrawal

Questions

[email protected]

Minimum age

18+

Sending papers

The evening your check begins

Ten minutes of care now saves the wait later; these four steps show where it goes.

The verification tab

The moment you log in, open your profile and look for the verification area, where each upload slot is named after the paper it expects.

Four corners, no glare

In daylight, lay your photo identification flat on a table and photograph all four corners with no glare across the text.

Check the whole page

By now you have your proof of address ready; check that your name and the whole address are readable edge to edge before you upload.

Before and after approval

Within 26 hours our team reviews your papers and replies to your registered e-mail; a source of funds question that follows later is routine, not an accusation.

Papers that pass

Send the papers that prove who you are

Since 2017 this casino has asked the same three papers of everyone, sometimes as early as registration.

Photo identification

ConfirmsYour name, face and date of birth

Copy must showAll four corners, clear text

Proof of address

ConfirmsWhere you live right now

Copy must showYour name and full address

Payment card image

ConfirmsThe card you deposit with

Copy must showCard front, middle digits hidden

The moment the check arrives

The moments your account goes under review

You will recognise each point at which proof of identity or address is requested, and why.

Are you eighteen yet?

At sign-up the law says nobody under eighteen may hold an account, so we confirm your age and ask for a photo identification before play begins.

Send your papers here

Once you ask for your first payout, the licence requires a verified identity before funds leave, so we request your identification, address proof and card image.

Raise your limit with papers

A larger deposit limit changes your risk profile, so a higher limit brings a fresh look at affordability and your proof of address before it applies.

When the details have moved

Names and addresses drift with marriage, moving house or a new bank card, and mismatches block the check until you send a document showing the current details.

Why does the casino ask where my money comes from?

Because Myempire Casino Ltd. holds licence MGA/B2C/823/2017 from the Malta Gaming Authority, the regulator obliges us to know where gambling money originates. The source of funds review is routine anti-money-laundering work for every player asked, never a suspicion aimed at you personally.

Depending on how you fund your account, any of these may be asked for.

Recent bank statements
Payslips or salary records
A sale contract for property
A pension or benefit letter
A savings account summary

Resend it right this time

Expired, so unusable. An identification card past its expiry date proves nothing current about you, so the review stops until a valid one arrives. Check the expiry corner before uploading Send a current passport instead

Half a document is no document. Glare, shadow or a cropped edge hides a corner of the document, and our reviewers cannot confirm what they cannot fully see. Photograph on a flat table in daylight Include the whole page and all four corners

When the paperwork disagrees. A maiden name, a street you left behind or a shortened first name breaks the link between your profile and your papers. Send a document showing the current details Update your profile to match the document

Payout unlocked sooner

Before your payout clears the check

After reading this you will know how each piece of the account check is handled.

Can I upload my documents from my phone instead of a computer?+

Yes. Phone photos are accepted, provided the whole card or page sits inside the frame and every line stays sharp. A flat surface, daylight and no screen flash give the cleanest result. Send the images through the verification tab once you are happy with them.

Are the documents I send kept private and safe?+

Your files travel under 256-bit TLS encryption and are held only for the account review they belong to. Our team handles them inside the licensed operation of Myempire Casino Ltd., registration C-69807 (Malta). Only staff who work on checks can open them.

How long does the check take once everything is in?+

Allow up to 26 hours from the moment a complete set reaches the queue. Most reviews finish sooner, and the clock only starts when nothing is missing. An incomplete set goes back to you and the count restarts.

Do I have to verify before I can deposit or play?+

Not always, but the check must be complete before your first withdrawal, and we may also request it at registration or at your first deposit. Playing with an unverified account is a temporary state, not a permanent one. Treat the check as part of opening the account properly.

Will you ask for the same papers a second time down the track?+

Sometimes. An expired passport, a new home address or a payment card that has since been replaced calls for a fresh copy. Routine refreshes also happen on occasion. A short note from us tells you exactly which item is needed.

What do I do if my name has changed since my ID was issued?+

Send the photo identification you hold now together with proof of address showing the same name. Where the two records differ, a marriage certificate or a deed poll bridges the gap. Email [email protected] first and the team will tell you which paper fits your case.

Why do you want to know where my money came from?+

This is a routine step our Malta Gaming Authority licence requires, not a suspicion aimed at you. The source of funds check under licence MGA/B2C/823/2017 helps keep gambling money away from crime. Each explanation is reviewed on its own merits.